Thursday, August 7, 2014

August 3, 2014-Chili's Metrocenter

What we ordered: 2/$20 Dinner
Appetizer: Tostada Chips w/Salsa and Guacamole
My Entree: Half Rack of BBQ Ribs w/Fries 
My Drink: Coca-Cola


Appetizer: 2.5/5
Usually, the chips, salsa and guacamole are pretty tasty and a nice light appetizer, but this time there were some issues with the platter. First, the chips were very thin, not strong, and wet/greasy looking. They didn't look like tostada chips. Second, the salsa was very watery, there was no type of chunkiness or anything in the bowl; it was just basically water.

Entree: 4.25/5
I always love Chili's ribs but there is always one issue that I have with them, they are way too small! There is barely any meat on the bones, maybe one full bite and that is it. If they had more meat on the bones, they would be worth the price.

Drinks: 5/5
My Coke was very refreshing. It wasn't too sugary, there wasn't too much syrup and they didn't put too much ice in it so it didn't become watery.

Restaurant Environment: 4.1/5
Chili's is known as a family restaurant yet they have a bar with a lot of TVs which kind of blurs the identity of the restaurant. Also, their decor is trying to give off a country feel and it also highlights some of their most popular dishes. The lighting in the main dining room is very weird. They have fake candles as chandeliers in the middle but the way that they are sitting on the rod makes the lighting very poor, the lighting lights up the ceiling more than the tables. There is also individual lighting over each table around the perimeter, so the vibe is kind of weird. Also they have TVs at the corners of the main dining room all playing a different sports channel. Overall the restaurant environment is a fun, safe, family night out type of feel.

Staff: 5/5
Our waiter's name was Eric and he as a very friendly server. He cracked a couple of jokes, the first was while he was serving our food and joked that we both had Margarita Chicken and the second time was with our last refill of drinks. The first time he made the joke, I didn't really get it or find it that funny, I was really confused. However the second time, since he had already cracked the joke once, I laughed and found it a little humorous. I understood that he was just trying to keep us happy. 

Speed of Service: 4/5
Being a family restaurant, Chili's basically has to have a quicker turn around time because children usually can't sit around without getting fussy. Our turn around time was about an hour. We got our entree as we were finishing our appetizer. 

Overall: 3.4/5
Pre-Tip Cost: $27.38
Value: $20.26